Privacy Policy

This Privacy Policy explains how Vipzino Club (“we”, “our”, “the App”) handles information when you use our mobile application or website. By using Vipzino Club, you agree to this Policy.

1. Information We Collect

Information you provide

We may collect information that you voluntarily submit, such as:

- Your name and email address when you contact us through the Contact Support form
- The content of your message

We use this information only to reply to your request.

Automatically collected information

To ensure the App works properly, we may collect non-personal technical data such as:

- device type, operating system
- app version
- general usage activity (e.g., pages viewed, features used)
- crash reports and performance data

This information does not personally identify you.

2. How We Use Information

We use collected information to:

- operate and improve the App
- respond to support messages
- enhance performance and fix issues
- understand general usage trends
- ensure the App functions as intended

We do not sell your information.

3. Sharing Information

We may share limited technical data only with trusted service providers who help us operate the App (such as analytics, crash reporting, or hosting). These providers have access only to what is necessary for their work.

We may also share ticket-related data with event organizers solely to verify access when required.

We do not share any personal information unless you voluntarily provided it through the Contact Support form.

4. Data Security

We take reasonable measures to protect the information we handle.

However, no system is completely secure, and we cannot guarantee absolute protection.

5. Your Choices

Since the App does not use accounts, you control your own data:

- You can delete saved events directly in the App.
- You can uninstall the App to remove locally stored data.
- You may request deletion of any information you voluntarily submitted by contacting us.

Email for privacy requests: support@vipzinoclub.org

6. Data Retention

We keep information only as long as necessary to:

- provide support
- maintain App functionality
- resolve technical issues

Support messages may be kept for reference unless you request deletion.

7. Use by Minors

Vipzino Club is intended for users aged 18 and older.

We do not knowingly collect information from minors.

8. Updates to This Policy

We may periodically update this Privacy Policy.
“Last updated” on November 27, 2025.

9. Contact us

If you have questions about this Privacy Policy, please contact us: support@vipzinoclub.org